This update to Conroe ISD's DGBA (Local) policy replaces the term "complaint" with "grievance" throughout, extends and restructures filing deadlines at Level One, removes references to "hearing officer" and "legal office" in favor of named administrators, and adds several new provisions including Recusal, Grievance Record, Remand, Decisions Made on the Merits, Report to TEA, Availability of Policy, and Appeal to Commissioner sections.
Legal Compliance Details Mixed
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Terminology Change from 'Complaint' to 'Grievance' Throughout Policy Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None. Statute uses 'grievance' throughout; district aligned terminology accordingly.
First-Level Review by Campus Principal or Designee; Central Office Administrator for Non-Campus Grievances Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: Policy adds: 'In most circumstances, employees on a school campus shall file Level One grievances with the campus principal; other District employees shall file Level One grievances with their immediate supervisor.' Also adds provision allowing certain grievances to begin at Level Two if only the Superintendent or designee has authority to remedy the problem.
Superintendent or Superintendent's Designee as Level Two Reviewer Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: Policy specifies 'The designated Level Two administrator shall be the Superintendent or the Superintendent's designee at the District's central office.' — consistent with statute.
Board of Trustees as Level Three Reviewer Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: Policy adds delegation to committee of at least three Board members (see separate element).
Recusal Requirement — Person Reviewing Grievance is Subject of Grievance Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Higher Level of Review When Recusal Required Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Board Member Filing Grievance Prohibited from Voting on Related Matters Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Grievance Record — Creation and Retention MixedStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: Statute requires creation and retention of record including documents submitted by grievant or determined relevant. Policy adds: 'A written record of the decision, including an explanation of the basis for the decision and an indication of each document that supports the decision. The person who filed the grievance may supplement the record with additional documents or add additional claims.' — these additional requirements are locally chosen.
Remand to Lower Level of Review Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None. Though the statute analysis categorizes this under 'permissions,' the quoted text is phrased as a mandatory policy element ('allow for a remand') that the policy must include, making it required. Policy language mirrors statute.
Decision on Merits Notwithstanding Procedural Errors or Type of Relief Requested Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Misdirected Grievance — Redirection to Correct Administrator and Filing Date Preservation Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Open or Closed Hearing at Request of Person Who Filed Grievance Required by LawStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: Policy adds a default rule when no request is made: 'If the employee does not make this request, the Board shall determine whether the grievance will be presented in open or closed meeting in accordance with the Texas Open Meetings Act and other applicable law.' This default rule is locally chosen.
Employee Reporting Grievance Against Supervisor to a Different Supervisor Required by LawStatutory basis: TEC § 11.171
Verified via: verbatim statute text
Local additions: None identified in the change summary beyond implementing the statutory requirement.
Employee Permitted to Make Audio Recording of Grievance Meeting or Proceeding Required by LawStatutory basis: TEC § 11.171
Verified via: verbatim statute text
Local additions: None identified in the change summary.
Grievance Filing and Appeal Timelines Generally Required by LawStatutory basis: TEC § 26A.002 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: Statute requires timelines exist but does not prescribe specific day counts. All specific deadlines (60/90/30-day Level One filing window; 20-day appeal notice deadlines; 20-day response deadlines) are locally chosen numbers within the statutory framework.
Level One Filing Deadline — 60-Day Base / 90-Day if Informal Resolution Attempted / 30-Day from District-Provided Filing Information Locally DiscretionaryStatutory basis: TEC § 26A.002 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: Statute requires timelines exist but specifies no day counts. The 60-day base, 90-day extension for informal resolution, and 30-day extension from district-provided information are all locally chosen. Prior policy had a 15-calendar-day deadline.
Level One Written Response Deadline — 20 Calendar Days Following Conference Locally DiscretionaryStatutory basis: TEC § 26A.002 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: 20-day deadline is a local choice; previously 10 days.
Level Two Appeal Notice Deadline — 20 Calendar Days Locally DiscretionaryStatutory basis: TEC § 26A.002 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: 20-day deadline is a local choice; previously 10 days.
Level Three Appeal Notice Deadline — 20 Calendar Days Locally DiscretionaryStatutory basis: TEC § 26A.002 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: 20-day deadline is a local choice; previously 10 days.
Board/Committee Must Hold Meeting Within 60 Days of Previous Decision Locally DiscretionaryVerified via: verbatim statute text — no matching provision found in statute analysis
Local additions: Policy adds: 'The Board or its committee must hold a meeting to discuss the grievance not later than the 60th day after the date on which the previous decision on the grievance was made.' No statute in the analysis requires or authorizes this specific deadline.
Board Decision Timeline — 30 Days After Board or Committee Considers Grievance Locally DiscretionaryVerified via: verbatim statute text — no matching provision found in statute analysis
Local additions: Policy adds: 'The Board shall make and give notice of its decision not later than the 30th day after the date on which the Board or its committee considers the grievance.' No statute in the analysis mandates this specific deadline.
Public Availability of Policy on District Website in Prominent Location Required by LawStatutory basis: TEC § 26A.003 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Inclusion of Grievance Policy in Student Handbook Required by LawStatutory basis: TEC § 26A.003 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Standardized Grievance and Appeal Forms Made Publicly Available Required by LawStatutory basis: TEC § 26A.003 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Method for Filing Grievance Electronically Made Publicly Available Required by LawStatutory basis: TEC § 26A.003 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text
Local additions: None.
Annual Report to TEA on Grievances Locally DiscretionaryVerified via: verbatim statute text — TEC § 26A.004 in the statute analysis addresses superintendent appearance before SBOE when commissioner finds against a district five or more times; it does not contain a verbatim requirement for the district to adopt a policy mandating annual TEA reporting
Local additions: Policy adds: 'The District shall annually submit to TEA a report on grievances filed in the District during the preceding year. For each grievance included on the report, the District shall include the resolution of the grievance and any corrective action taken.' No statute in the provided analysis contains a verbatim requirement for a district policy element mandating this annual submission; classified as locally discretionary per the grounding rule.
Board Committee Delegation — Authority to Hear and Decide Grievance Locally DiscretionaryVerified via: verbatim statute text — statute requires Board of Trustees as a level of review but does not mention or authorize delegation to a committee
Local additions: Policy adds: 'The Board may delegate the authority to hear and decide a grievance to a committee of at least three members composed only of members of the Board. For purposes of an appeal to the Commissioner of Education under Texas Education Code § 7.057, a decision by this committee constitutes a decision of the Board.' This is a local procedural choice not grounded in the statute analysis.
Level One and Level Two Written Response — Must Set Forth Basis, Relief, and Appeal Information Including TEC § 7.057 MixedStatutory basis: TEC § 26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025) (decision on merits); TEC § 7.057 (appeal to Commissioner reference)
Verified via: verbatim statute text
Local additions: Statute requires a decision on the merits; it does not specify that the written response must set forth the basis, relief to be provided, and appeal timeline information including TEC § 7.057. These content requirements for the written response are locally chosen additions.
Five-Day Advance Notice of Board Evidence (Increased from Three Days) Required by LawStatutory basis: TEC §26A.001 as enacted by S.B. 12 (89th Leg., R.S., 2025)
Verified via: verbatim statute text — confirmed by TEA official guidance post-SB 12 (tea.texas.gov/raising-concerns-with-your-school) and Leon Alcala law firm analysis of enrolled S.B. 12; enrolled bill text not directly accessible
Local additions: COMPLIANCE GAP IN ADOPTED POLICY TEXT: S.B. 12 requires at least five 'business days' notice. The adopted policy text says 'five days' without the 'business' qualifier. This is a material deviation — calendar days and business days are different standards. The policy should be corrected before final adoption to specify 'five business days' to match the statutory requirement.
Appeal to Commissioner of Education (TEC § 7.057 Reference) Permitted by LawStatutory basis: TEC § 7.057
Verified via: verbatim statute text — statute analysis contains no verbatim quotes for TEC § 7.057
Local additions: Policy adds: 'Except as may be provided to the contrary by state or federal law or other District policies, Level Three decisions by the Board may be appealed to the Commissioner of Education.' While TEC § 7.057 provides for Commissioner appeal as a matter of law, the statute analysis contains no verbatim text grounding this element; the district's choice to reference it expressly in the local policy is locally discretionary as a policy element, though the underlying right exists in law.
Deletion of Provision That Unanswered Board Grievance Upholds Level Two Decision Locally DiscretionaryVerified via: verbatim statute text — no provision in statute analysis addresses consequences of Board inaction
Local additions: District removed: 'If the Board does not make a decision regarding the complaint by the end of the next regularly scheduled meeting, the lack of a response by the Board upholds the administrative decision at Level Two.' This removal is a local procedural choice.
Deletion of Post-Level-One-Conference Document Restriction Locally DiscretionaryVerified via: verbatim statute text — no provision in statute analysis addresses post-conference document submission restrictions
Local additions: District removed: 'After the Level One conference, no new documents may be submitted by the employee unless the employee did not know the documents existed before the Level One conference.' This deletion is a local procedural choice consistent with the statutory requirement for record supplementation.